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Terms & Conditions

1. Introduction

Welcome to our main website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Rainforest Flora's relationship with you in relation to this website.

2. Definitions

The term 'Rainforest Flora' or 'us' or 'we' or 'our' refers to the owner of the website whose registered office is 19121 Hawthorne Blvd., Torrance, CA 90503. The term 'you' refers to the user or viewer of our website.

3. Account Registration

You are required to provide your actual name and information and maintain its currency and/or accuracy for maximum security and performance of our services here at Rainforest Flora.

You may not create more than a single account for any reason. Contact our Web Development team for any problems you may be having with your current account.

4. Termination

At any time without notice, Rainforest Flora reserves the right to revoke your account for any suspicious activities pertaining but not limited to, spamming, DoS attack, falsified registration, hacking, intellectual property theft, collecting information for similar services, multiple accounts and/or harassment of our company.

5. Site Content

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

You are required to obtain written consent from Rainforest Flora for any use of images and/or text you may gather from this site for any external use.

6. Site Performance

This site was designed and tested for use with these listed browsers. You are expected to keep your personal browser up to date for optimum performance of our site. We cannot be held liable for any system errors or page redering problems that may happen during transactions or payment due to incompatible software.

7. Site Usage

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

8. Orders

You may request an order change to any of your orders that you make as long as the status has not changed to packaged. You can request an order change currently by phone by calling our office in Torrance, CA at (310) 370-8044 during hours of operation. Please have your invoice number available for quicker access to your information.

You may cancel an order at any time before it is fully processed and packaged. You can cancel an order by phone by calling our office in Torrance, CA at (310) 370-8044 during hours. Please have your invoice number available for quicker access to your information.

You can expect an order made with us online to be processed into our system within 24-48 hours and shipped in the following 24 hours. No rush processing is available at this time.

If, for any reason, you are dissatisfied with your plants, simply return the plants to Rainforest Flora, Inc. within seven days after receiving them for a full refund.

9. Security Policy

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your own specific requirements for your use.

All billing related transactions are done through a secure socket layer or SSL to ensure the safety of all transitions of card numbers through the web to our employees. Once received by our offices your billing information will be processed by trusted employees that will be expected to maintain your information security to the best of their ability.

10. Intellectual Property

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics excluding the icon sets. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All icon sets contained on this site are freely provided and bound by the terms under the Creative Commons Attribution License 3.0 from their original author Mark James and are hereby copyrighted to him. You can obtain a copy of his work from his website at http://www.famfamfam.com/lab/icons/silk/

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

11. Links

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

11. Legal Laws

Your use of this website and any dispute arising out of such use of the website is subject to the laws of The State of California, and United States.